I’ve had an interesting few months doing WAN circuit turn-ups for a new Data Centre. I dealt with three major carriers, and each experience was worse than the next. I’m not sure why I held such high expectations but I was surprised by their hopeless inefficiency in delivering what should have been a standard product. In this post I’ll examine the problems I saw and their root causes.
In all three situations, 1Gbps Layer-2 ethernet circuit was ordered with a copper ethernet handoff from a rack-installed NID/NTU/whatever-you-call-it-yourself. Lets look at the five issues I hit whilst troubleshooting. Continue reading