Basic network change control process

Make your own change controlScenario: You are an engineer who runs a managed network on behalf of a customer. Your manager has asked you to create a change control process. Your customer and your manager will measure you only by the uptime or outages they experience, and don’t care what your process looks like.

I’ve discussed why we need change control in a previous post. Knowing this, what sort of process would you create? I this post I provide a high-level template and some tips. Continue reading